Frequently Asked Questions

Questions/Concerns

support@RAWSKINCO.com

 

What is your processing time?

We make every effort to ship orders out promptly. Keep in mind all products are fresh, and prepared in small batches as you order. Please allow up to 7 business days to receive an email with your tracking number. 

US Orders are shipped Monday thru Friday via USPS.

Are your products safe for all skin types?

Yes. We have customers with dry, oily combination and sensitive skin that have experienced the benefits of our oils and butters. The best products for your skin and our planet are handmade, raw and unrefined. Our soaps and butters are all natural, and chemical free. Safe for all skin types, including children.

Why are your products better than traditional soaps and lotions?

Non Toxic products are best for your absorbent skin. Our products are made from vitamin rich PLANTS.

How do I store my African Black Soap?

We recommend that you keep your bar in the resealable bag that it comes in and cut a marble size piece of soap as needed. 

Do I need to use a loofah?

Our African Black Soap is raw, unrefined and has exfoliating properties on its own. The liquid soap works well on our exfoliating washcloth or mit.

What type of skin ailments do your products help?

There are an abundance of antioxidants and vitamins in our organic and RAW African Black Soap and our organic and RAW Butters. Our customers have healed skin problems such as Acne, Eczema, Psoriasis, and Rosacea.

What are the known benefits of African Black Soap?

RAW African Black Soap is effective in improving and eliminating signs of aging, black heads, skin discolorations, dry and irritated skin